| Siebel Practice
ObjectWin’s CRM Practice offers Design, Implementation and Support of Siebel CRM systems in an enterprise. Our Siebel Practice offers mature processes and is backed by expertise gained through our involvement in over 200 Siebel engagements. Our WinShore delivery model provides our customers with flexible and cost effective sourcing alternatives including traditional on-site resources, offshore off-site, and/or hybrid resource teams.
ObjectWin's Siebel Solutions
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Architecture & Design
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Implementation |
- Define CRM strategy
- Develop CRM implementation roadmap
- Create an upgrade plan
- Assess deployment
- Rollout readiness
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- Business analysis
- Configuration and customization
- Development of interfaces
- Integration with Outlook and SharePoint
- Development of data sync processes
- Data cleansing and data loading
- Rollout planning and execution
- End-User training development and delivery
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| Upgrades |
Managed |
- Business analysis & assessment
- Strategy development
- Functional planning & upgrade
- Technical upgrade
- Testing services
- Training and user change management
- Go-Live and ongoing support
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- Business analysis
- Level 1 support - phone / E-mail
- Level 2 support (issue resolution) per SLA
- Level 3 support (root cause analysis)
- System monitoring
- System administration
- System enhancements, Report development
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| Testing |
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- Business analysis
- Testing architecture and planning
- Test plan preparation
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- Test execution
- Test automation
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Our Strengths
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Implementation of CRM projects on time and within budget by utilizing ObjectWin’s “end-to-end” enterprise CRM solutions
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Strong functional expertise
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End-user effectiveness by leveraging our extensive and practical industry expertise
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Qualified Oracle (Siebel) certified consultants from our CRM practice
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Our proven ability to manage mission-critical projects for some of the world’s largest global organizations, ensuring deployment within the scope of pre-defined ROI objectives
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Our long-standing dedication to 100% client satisfaction
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Executable and effective architecture solutions
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Our experience in product evaluation and selection
Strategic Managed Services
ObjectWin supports the implemented CRM system for the entire organization. The maintenance and support scope delivered by our global teams located globally using the ObjectWin WinShore delivery model, provides both critical application support and regular enhancement of the core solution, making the system more feature-rich from both the business and technical perspectives.
You can judge ObjectWin by our exceptional e-business solutions, our superior project management skills, and our overall level of enhanced IT expertise. Our expertise spans various platforms, making ObjectWin uniquely equipped to help you make your mark in the new digital economy.
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